Looking back at 2019 at KorumLegal

As 2019draws to an end, it’s achance to reflect on the year that was and take stock. It was an important year ofsolidifying,scalability and solutionsdevelopmentforKorumLegal.AsourHQmotto for the yearcrudely put it, “getting shit done”.The year has flown byand we’reall feelinga bit wind sweptbutgrateful fora strong2019.Here are afewof our highlights:

• At the heart of what we do - our community of clients and legal consultants - has grown in numbers and geographical scale, with the legal community increasingly looking for differentiated solutions across the Asia-Pacific region and beyond.The growth in our community is reflected in ourpositiveoverall year on year revenuegrowthandprofitability.

• Our Singapore and London offices are now well and truly out of the starting blocks under the guidance ofRobandEstefania in Singaporefor SEA market,andDanhandSarahin London for EMEA market. Together with our core HQ team in Hong Kong, I’m proud of the culture that we’ve built and are continuing to build.But we must continue to keep challenging ourselves to push boundaries

• KorumLegal’s Process & Tech advisory business led byBillwith the help ofElsaandGillianhas been growing from strength to strength. Our Asia-Pacific focus, our agile approach and our experienced legal lens is definitely a differentiator.In response to clientdemand, we have developed off-the-shelf solutions including a Legal and Technology Audit, a 5-year Technology Roadmap or a Process Optimisation with Technology reconfiguration using our proprietary Korum Process Methodology (KPM) - all at fixed fees. These solutions are configured with defined processes, clear deliverables and price certainty, and have been utilised by many of our clients on their legal operations journey.

• We launched ‘Axceller’, our centralised technology platform that streamlines our internal processes andaims to provide a better customer experience for our consultants and clients.It’s still in its infancy, but we are already getting great feedback as to the value, efficiency, utility and professionalism it provides.The focus of the platform is to accelerate engagement for our People expertise, smart Processes and Tech solutions – while capturing valuable data for better and improved delivery of our services.

• We’vefurtherdevelopedand solidified ourManaged Legal Services(MLS) offering andarecontinuing todevelopproducts and solutionsin response to marketdemand.Ithasbecomepopularforclients seeking effective andcost-efficient solutions,andwho value the combinationthatPeople, Process and Technology offers. As noted by many in the industry, MLShashugegrowth potentialwhendone right.

It has been a tremendous year of‘growing up’,andwe arefeeling energised for what is to come in 2020. We willcontinueonour upward trajectory andcontinueto embed and solidifythe groundwork we have builtthus far.KorumLegalwill be 4 years old in March 2020 which is surreal-but validates the need for what we’re doing. Our focusin 2020istofurtherourgrowthand reach into new markets, developingAxceller'functionality andcustomerutility,setting upand selectingan Advisory Boardandlookingatpotentialstrategicexternalinvestmenttofuel this ambition. Watch this space….

Happy holidays everyone – and see you in 2020!